Returns and Refunds:
Consumer Contract Regulations gives you a cancellation period that starts the moment you place your order and cancellation can be done 15 days from the time of purchased and through our communication. It is necessary though to indicate the order number and other related information for easier tracking. The cost and trasportation must be shoulder by the client. The returned item which is not intact or deteriorated will not be accepted and will be return back to the sender with higher cost of transport. In addition, once the item have been received by us in compliance with the above and after having carried out the necessary checks, we will provide for the refund within 3-5 working days. If you have paid by credit card the amount will be credited back to you. Otherwise, you will be reinbursed by bank transfer, in this case, IBAN no. and related information from your bank is necessary. In case the item is defective or non conforming item and it is our fault, we will send our courier to you and replace it at our own expense.